Privacy policy

We are committed to protecting your privacy and ensuring that any information you choose to provide to us during your visits to Julian Hodge Bank Group web sites is collected and used in full compliance of the Data Protection Act. All such information will remain strictly confidential, and used only for the purpose described at the time of the submission.

No information you provide us with will be shared outside the Group without your explicit consent.

Cookies

Use of Cookies on our site

A cookie is a text-only string of information that a website transfers to the cookie file of the browser on your computer's hard disk so that the website can remember who you are.

A cookie will typically contain the name of the domain from which the cookie has come, the "lifetime" of the cookie, and a value, usually a randomly generated unique number.

Two types of cookies are used on this website:

  • Session Cookies which are temporary cookies that remain in the cookie file of your browser until you leave the site

  • Persistent cookies, which remain in the cookie file of your browser for much longer (though how long will depend on the lifetime of the specific cookie).

Cookies can help a website to arrange content to match your preferred interests more quickly. Most major websites use cookies. Cookies cannot be used by themselves to identify you.

Find out more about cookies



How we use Cookies on our Site and what Information we collect



Session Cookies

  • To allow you to carry information across pages of our site and avoid having to re-enter information.

  • Within registration to allow you to access stored information.

Persistent Cookies

  • To help us recognise you as a unique visitor (just a number) when you return to our website and to allow us to tailor content or advertisements to match your preferred interests or to avoid showing you the same adverts repeatedly.

  • To compile anonymous, aggregated statistics that allow us to understand how users use our site and to help us improve the structure of our website. We cannot identify you personally in this way.

  • Within research surveys to ensure you are not invited to complete a questionnaire too often or after you have already done so.


Disabling/Enabling Cookies

You have the ability to accept or decline cookies by modifying the settings in your browser. However, you may not be able to use all the interactive features of our site if cookies are disabled.

Find out how to disable/enable cookies


Next: Frequently asked questions



YOUR SATISFACTION
IS OUR FOCUS

"I am very satisfied with the level of service provided and am grateful to everyone concerned in the process."


"Very happy with your service, thank you."


"We really don't feel it could improve, excellent service and communication."


"Excellent service."


"Have no complaints, so no improvement needed."


"Level of service to us was excellent & very fast from beginning to end so in our case no improvements would be necessary. Very impressed by your company."


"We thought it was first class."


"You cannot improve what is already perfect. Right from day one of making enquiries, the telephone calls explicit, friendly so much that it made you feel you were speaking to an old friend, nothing was too much trouble. Everything was dealt with efficiently."


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